Computing and IT Work Experience
₦100,000 – 125,000
diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.
resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support.
Research and identify solutions to software and hardware issues
Diagnose and troubleshoot technical issues, including account setup and network configuration
Ask customers targeted questions to quickly understand the root of the problem
Track computer system issues through to resolution, within agreed time limits
Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
Mellanox Ethernet certification
Cisco Security Cyba Ops
Energy university ( Data centre Implementation)
Information Technology Infrastructure(ITIL)
Principal Network Security
Mention local.ng when calling seller to get a good deal